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Privacy Policy

Privacy Policy

Last updated: 01/06/2026

Quantalium Ltd (“Quantalium”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, share and protect personal information when you visit quantalium.com, contact us or engage our services.

We handle personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

1. Who we are

Quantalium Ltd provides software development, AI automation, cloud integration and related technology services.

Company registration number: 707157
Email: info@quantalium.com
Website: quantalium.com

We are the data controller for personal information collected to operate our website, respond to enquiries and manage our business relationships. This means we decide why and how that information is used.

2. Information we collect

Depending on your interaction with us, we may collect:

  • Contact information: your name, email address, telephone number, organisation and job title.

  • Enquiry information: messages, project requirements and documents you provide when requesting information, quotations or support.

  • Client information: correspondence, contracts, billing details, invoices and payment records.

  • Technical information: IP address, browser and device information, access times, requested pages and security logs.

  • Preferences: records of consent, communication preferences and any cookie choices.

We collect information directly from you and through the operation of our website. We may also receive business contact details from your employer or colleagues when they involve you in a project.

Please avoid sending passwords, payment card details or sensitive personal information through general enquiry channels.

3. How and why we use your information

Purpose Legal basis
Responding to enquiries and preparing quotations Steps requested before entering a contract, where you would be a party to it; otherwise our legitimate interest in responding to business enquiries
Providing services and managing client relationships Performance of a contract with you, or our legitimate interest in delivering services to the organisation you represent
Maintaining accounting and tax records Compliance with legal obligations
Operating and protecting our website, preventing misuse and resolving technical problems Our legitimate interest in maintaining secure and reliable services
Managing disputes and legal claims Our legitimate interest in protecting our legal rights
Sending optional promotional communications Consent, where required by applicable law
Using non-essential cookies or similar tracking technologies Consent

Where we rely on legitimate interests, we consider the impact on your rights and freedoms.

You do not have to provide information simply to make a general visit to our website. However, without necessary contact or project details, we may be unable to respond to an enquiry or provide a requested service. Required fields will be identified where applicable.

4. Client data and AI services

When a client asks us to process personal information on its behalf—for example, when developing or maintaining a business system—the client may be the data controller and Quantalium the data processor.

In those circumstances, we process information under the client’s documented instructions and the applicable data processing agreement. Requests concerning that information should normally be directed to the client; we assist as required. These roles depend on the actual processing arrangements. See the Data Protection Commission’s guidance on controllers and processors.

AI features may involve processing prompts, uploaded content or other information supplied for a particular service. The relevant service notice or agreement explains the purpose, providers involved, retention arrangements and any use for model training.

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5. Who receives your information

Where necessary for the purposes described above, we may share relevant information with:

  • Website hosting, infrastructure and security providers.

  • Email, business administration and customer support providers.

  • Contractors involved in delivering an agreed project.

  • Payment and accounting service providers.

  • Professional advisers, including accountants, solicitors and insurers.

  • Public authorities where disclosure is legally required.

Providers processing information on our behalf must be subject to appropriate contractual obligations. Other recipients may act as independent controllers for their own legal or professional purposes.

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6. International transfers

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Where transfers outside the European Economic Area take place, the applicable protection may include a European Commission adequacy decision or Standard Contractual Clauses with additional measures where necessary. You can contact us for information about the safeguards applicable to your data and how to obtain a copy. See the Data Protection Commission’s international transfer guidance.

7. Cookies and similar technologies

Strictly necessary cookies may be used to provide a service you request. Non-essential cookies and similar technologies, including analytics or advertising tracking where used, require your prior consent. These requirements are explained in the Data Protection Commission’s cookie guidance.

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8. How long we keep information

We retain personal information only for as long as necessary for its stated purpose, including any applicable legal requirements.

Our retention periods are:

  • General enquiries and unsuccessful quotations: 30 days 

  • Client contracts, project records and correspondence: 1 years 

  • Accounting and tax records: 6 years

  • Website and security logs: 1 year

Relevant records may be retained longer where necessary for an active dispute or legal obligation. Information is then securely deleted or anonymised, including through the applicable backup deletion cycle.

9. Marketing preferences

Where we send marketing communications based on your consent, you can withdraw that consent at any time using the unsubscribe option or by emailing info@quantalium.com.

Withdrawing consent does not affect the lawfulness of earlier processing. Essential communications about an active enquiry, contract or service may continue.

10. Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access is limited to people who need the information for their work.

No online service can guarantee absolute security.

11. Your rights

Depending on the circumstances, you may have the right to:

  • Access your personal information.

  • Correct inaccurate or incomplete information.

  • Request deletion or restriction of processing.

  • Receive certain information in a portable format.

  • Object to processing based on legitimate interests.

  • Withdraw consent where processing relies on it.

You can object to the use of your information for direct marketing at any time.

Contact info@quantalium.com to exercise your rights. We may request proportionate information to verify your identity.

We respond without undue delay and normally within one month. Where permitted, this may be extended by up to two further months for complex or numerous requests; we will explain any extension within the first month. See the Data Protection Commission’s response-time guidance.

You may also complain to Ireland’s Data Protection Commission or another competent supervisory authority. You do not need to contact us before making a complaint.

12. Other websites and services

External websites and separately operated services have their own privacy notices. Please review those notices before providing personal information.

Individual Quantalium products may also have separate privacy notices explaining their specific data processing.

13. Changes to this policy

We may update this policy to reflect changes in our services, practices or legal obligations. The latest version will appear on this page with an updated date. Where required, we will notify you of material changes.

For questions about this policy or your personal information, contact info@quantalium.com.